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FCC Providing Assistance to Consumers with DTV Transition
The national transition from analog to digital broadcasting for full-power TV stations will occur June 12th. To assist consumers, the FCC has contracted with vendors to provide DTV assistance at walk-in DTV help centers and clinics, as well as free, in-home DTV converter box installation.>>
CONVERTER BOXES
- You can get up to two $40 coupons from the government to help buy the box
- Request coupon by calling 1-888-DTV-2009 or go to www.dtv2009.gov/
- Converter boxes are on sale in electronics stores and online
NHPTV will help you make the switch.
We’re committed to helping you make the transition to digital as painless as possible. Many of your questions will be answered here.
If you still have questions, please call NHPTV Viewer Services at (603) 868-4334 or the TV Converter Box Coupon Program at 1-888-388-2009 to get help.
Free Converter Box Installation Assistance
The FCC has contracted with vendors to provide free DTV assistance for consumers in need. FCC contractors are hosting walk-in DTV help centers and clinics and are providing in-home DTV converter box installation assistance in communities throughout the country.
Learn more >>
Transmitter
Locations |
Channel Status |
Durham |
11 |
Keene |
49 |
Littleton |
48 |
Hanover |
50 |
Colebrook
|
26 (analog translator)
Translator stations are not required to make the 6/12/09 DTV transition |
Have you tried re-scanning your converter box or DTV, and still can’t watch NHPTV? If so, try the following:
- Delete any channels that you no longer receive
- Restore the factory default setting
- Reset the box or TV settings
- Call us for help at (603) 868-1100
DTV Web Resources
DTV Quick Reference
RESCANNING
- If you’ve been receiving Channel 57 on your digital TV or with a digital converter box, you’ll need to rescan your channels on your converter box.
CABLE and SATELLITE ISSUES
- If you have cable and you see a full-screen still graphic – your cable company has not switched to NHPTV’s digital signal; contact your cable company.
- Some cable companies have move certain channels (Hallmark, MSNBC, etc.) to digital tiers. Contact your cable company if you want to comment on these changes.
- If you receive local broadcast channels through satellite, the digital transition has not changed your TV service.
PORTABLE TVs
- If your portable TV has an external antenna jack, you can buy a battery-powered converter box and connect it directly to the portable TV.
- If it doesn’t, you can experiment with wrapping the center lead of the cable that comes out of the converter box around the portable TV’s antenna.
ANTENNAS
- If you did not receive a TV station with an analog signal, it is unlikely that you will receive that station after the conversion.
- If you don’t receive a signal or get frequent picture pixelization, you’ll probably need a better antenna system.
- Rabbit Ears (set-top antenna): Add an amplifier or install an attic or rooftop antenna
- Attic or rooftop: Add an amplifier, replace the flat twin-lead cable with coaxial cable
- Ensure that you have the right type of antenna for the channel you are trying to watch:
- VHF antenna picks up channels 2 - 13 (DTV 11, Durham)
- UHF antenna picks up channels 14 - 83 (DTV 49 Keene, DTV 50 Hanover &
DTV 48 Littleton)
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